Acceptance of Terms
By using our website, booking services, or communicating with Top Limo (“we,” “our,” “us”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Services
We provide professional limousine transportation services in Ontario. Availability is subject to vehicle and driver schedules. We reserve the right to refuse service in cases of safety concerns, misuse, or policy violations.
Booking and Payments
All bookings must be made through our website, phone, or email.
Accurate information (pickup/drop-off address, time, passenger details) must be provided.
Payment may be required in advance or at the time of service. We accept credit cards and other approved payment methods.
Prices are subject to change, but confirmed bookings will be honored at the agreed rate.
Cancellations and Refunds
Cancellations made within [X hours] of the scheduled trip may be subject to a cancellation fee.
Refunds, if applicable, will be processed to the original payment method.
No-shows are non-refundable.
Customer Responsibilities
Passengers must follow driver instructions and local laws.
No smoking, illegal substances, or disorderly conduct are allowed in our vehicles.
You are responsible for any damages caused to the vehicle by you or your party.
Limitation of Liability
We strive to provide timely and reliable service but are not liable for delays or service interruptions caused by traffic, weather, accidents, or events beyond our control. Our liability for any claim is limited to the amount paid for the booking.
SMS/Text Messaging Terms
By providing your phone number, you consent to receive booking confirmations, reminders, and service updates via SMS.
Message frequency may vary based on your booking activity.
Message and data rates may apply.
Reply STOP to opt out at any time or HELP for assistance.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to Terms
We may update these Terms and Conditions from time to time. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Top Limo
Website: https://www.toplimo.ca
Email: info@toplimo.ca
Phone: +1-647-957-9333